Patients2020-06-16T18:06:13+00:00

Hospital quality anesthesia services
in the comfort of your physician’s office.

LEADER IN ANESTHESIA

We are the leader in safe, state-of-the-art anesthesia and recovery services for office based surgical procedures.

ALL PHYSICIAN PRACTICE

All of MA’s doctors are Board Certified/Eligible Anesthesiologists and supported by critical care trained recovery nurses.

COMFORT, PRIVACY AND CONVENIENCE

Your procedure is performed in your physician’s office while you receive quality of care equivalent to that in the hospital setting.

REDUCED COSTS

Office based surgery offers significant cost savings compared to the hospital.

GUIDELINES & THINGS TO KNOW

  • Plan to arrive to your procedure as instructed by your physician’s office.
  • Wear loose, comfortable clothing that is easy to remove and put on. For Children: Please bring a change of clothes.
  • Eating and drinking instructions are very patient and procedure specific. You will be contacted with your specific instructions. If you have any additional questions please contact your physician’s office or local MA office.
  • You will be specifically instructed what medications to take and not to take.
  • Leave as many valuables as possible at home. If you wear contact lenses, please remove them at home or bring a lens case and your glasses with you.
  • Refrain from smoking and drinking alcohol at least 24 hours prior to surgery.
  • You MUST have a responsible adult to take you home and stay with you for the remainder of the day/night. You will not be allowed to leave alone, drive yourself home or go home in a limo or taxi unescorted.

WHO WILL PROVIDE MY ANESTHESIA?
Experienced Board Certified/Eligible Anesthesiologists

WHO WILL OVERSEE MY CARE DURING MY RECOVERY PERIOD?
Mobile Anesthesiologists® provides ICU/ER trained nurses that are critical care trained to assist you in your recovery.

IS ANESTHESIA SAFE?
Due to advances in patient safety, the risks of anesthesia are very low. Anesthesiologists routinely bring even very sick patients through major operations safely

WHAT EMERGENCY PROCEDURES ARE IN PLACE SHOULD A SERIOUS COMPLICATION OCCUR?
MA’s highly skilled staff have the necessary emergency drugs, equipment and training to care for you in the event of a complication.

WILL MY PROCEDURE IN THE OFFICE COST THE SAME AS IT DOES IN THE HOSPITAL?
No, by having your procedure done in your doctor’s office you should experience significant cost savings.

WHAT HAPPENS WHEN MY PROCEDURE IS COMPLETED?
Mobile Anesthesiologists’ nurses will continue to monitor your vital signs and provide medication if necessary. You will not be allowed to leave alone, drive yourself home or go home in a limo or taxi unescorted!

Are you Board Certified/Eligible?
How many procedures like this have you done?
What are your qualifications?
Will you be in the operating room at all times?
Who else will be in the operating room?
What are their qualifications?
What will you be monitoring on me? Oxygen, heart rate, blood pressure?
Do I have any special risk factors you are concerned about?
How long until the anesthetic wears off?
Where will I wake up?
Any side effects to the anesthetics?
When will it be safe for me to go home?

WILL MY INSURANCE COVER ANESTHESIA IN THE OFFICE SETTING?
This is dependent on your specific insurance policy. Anesthesia is a covered benefit under most medical insurance policies and may be subject to your deductible, co-insurance, and/or copay. We recommend that you contact your insurance company and ask if anesthesia is a covered benefit in the office setting.

ARE YOU IN NETWORK WITH ALL INSURANCES?
 We are contracted with Blue Cross/Blue Shield and most major commercial insurance plans. In those limited instances when we do not have a direct agreement with an insurance carrier, most carriers will process our claim in-network because we are considered a secondary provider. This means that as long as your surgeon and/or facility is in-network with a carrier, our claim will be processed under your in-network benefit.

CAN YOU PROVIDE AN ESTIMATED OUT-OF-POCKET FOR MY PROCEDURE?
Unfortunately, anesthesia is time based and we cannot accurately estimate your out-of-pocket expense prior to your procedure. Further, many insurance companies will not quote benefits for specific medications and supplies that may be used during the procedure.

WHY AM I RECEIVING A BILL SO LATE?
In efforts to reduce patient responsibility as much as possible, we exhaust all options before finally releasing the balance to our patients. This can include multiple phone calls, appeals, and conversations with your insurance company to make sure they make payment on everything they should under your benefit plan.

WHY ARE THERE SO MANY LINE ITEMS ON MY CLAIM?
We bill for the anesthesiologist’s services, nursing services provided before, during and after your procedure, and anesthesia-related drugs, supplies, and equipment that are needed for your procedure. This results in multiple line items billed to encompass all the costs.

I HAD A ROUTINE (SCREENING) COLONOSCOPY WHICH IS COVERED AT 100% BY MY INSURANCE. WHY AM I RECEIVING A BILL?
Although your insurance covers your screening colonoscopy at 100%, anesthesia medications, supplies, equipment and nursing care provided to you before, during, and after your procedure may be subject to your deductible, co-insurance, and/or copay.

I DO NOT SEE MY BALANCE WHEN I ATTEMPT TO MAKE A PAYMENT ONLINE, DOES THIS MEAN I DO NOT HAVE A BALANCE?
Unfortunately, the patient online payment portal is not linked to our billing system so it will not display your balance. Please feel free to email or call our office if you need your balance information.

WHY AM I RECEIVING A BILL EVEN THOUGH I MADE PAYMENT LAST WEEK?
We truly appreciate your timely payment and apologize for the repetitive bill. The bill was sent prior to us receiving your payment due to the time it takes for the payment to be processed. If you need clarification on your outstanding balance, please feel free to email or call our office and we will be more than happy to assist.

BILLING DEPARTMENT CONTACT INFORMATION:

Hours: Monday-Friday 8:00am-4:00pm (central time)

Online payment portal: www.gobillingwise.com/paymybill

Questions: Please allow 1-2 business days for a response to your inquiry.

Illinois: billing@zzzmd.com or (855) 457-9900
North Carolina: paabilling@ams-md.com or (984) 300-0756
New York: mdexter@ams-md.com or (773) 756-5792
Michigan: infomi@zzzmd.com or (248) 662-5135

FOR THE NEXT 24 HOURS, DO NOT:

  • Drive a car, operate any machinery or power tools.
  • Engage in any strenuous activities requiring strength or motor coordination such as heavy household work and lifting of children.
  • Drink any alcoholic beverages including beer.
  • Take any sedatives, antihistamines or sleeping pills.
  • Take any drugs not prescribed or approved by your physician.
  • Make any important decisions or sign any important papers.

SAFETY TIPS:
For your safety, you should have a responsible adult stay with you for the remainder of the day and overnight.

You may resume your normal medications unless otherwise instructed by your surgeon. If you have any problems breathing, persistent nausea and vomiting, excessive bleeding or intolerable pain not relieved by pain medication or any other problems related to your surgery or anesthesia that you feel warrants attention, please notify your surgeon or local MA office. If the situation is urgent, have a responsible adult drive you to the nearest emergency room or call 911.

ADDITIONAL INSTRUCTIONS ONLY FOR PATIENTS WHO RECEIVED REGIONAL ANESTHESIA:
If you were given a block in the arm or leg, it may be numb up to 24 hours. It may also be insensitive to pain or extremes of temperatures. During the next 24 hours be careful not to expose the arm or leg to hot or cold liquids and make sure to protect it with an appropriate device like a sling or crutches.

THE NEXT 24 HOURS
You may experience one or more of the following side effects for the 24 hours following your procedure:

DIZZINESS, LIGHTHEADEDNESS OR SLEEPINESS
You should try to rest of the remainder of the day. Increase your activity as tolerated or as instructed by your surgeon.

NAUSEA AND VOMITING
If you experience nausea and/or vomiting, take the medication that was prescribed (if any). Slowly advance your diet beginning with clear liquids such as carbonated soft drinks, tea, apple juice, clear broth and progress to solids as tolerated.

LACK OF COORDINATION AND ABILITY TO CONCENTRATE
You may feel slightly feverish the night of your procedure – This is not unusual. Notify your surgeon if your temperature exceeds 101 degrees Fahrenheit.

SORE THROAT
This should subside within 24 hours. In the meantime, you may use sore throat lozenges and/or other home remedies as needed.

PATIENTS RIGHTS
As a patient, you have certain rights and responsibilities. You can expect to be treated with respect and to have differences in cultural and educational background respected, without consideration of race, sex, religion, national origin, age or disability status or the source of payment for your care. You have the right to privacy. You have a right to know what role any observer plays in your care, and the right to request that any outsiders leave your room.

Read Your Patients Rights & Responsibilities

NOTICE OF PRIVACY PRACTICES
Your Information. Your Rights. Our Responsibilities.
This notice describes how medical information about you may be used and disclosed and how you can get access to this information.

Download the Notice of Privacy Practices

TEXT MESSAGING QUESTIONS
As a patient, you may receive text messages regarding your procedures. You may have some questions which can be answered by clicking on the link below.

Download the Text Messaging FAQs

Download the Text Messaging FAQs (FOR CAROLINA PATIENTS)

VIDEO RESOURCES

AN INTRODUCTION FROM ONE OF OUR SENIOR NURSES

WHAT TO EXPECT ON THE DAY OF YOUR PROCEDURE

POST OP INSTRUCTIONS & THE NEXT 24 HOURS

STAY CONNECTED

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CONTACT US

Illinois: 773-355-5300
Carolinas: 704-464-4439
Michigan: 248-662-5135
New York: 844-748-7242
Texas: 713-665-8890

FROM OUR CLIENT

Mobile’s focus is patient safety and experience and the staff show it every day. All our office staff has to do is show up and Mobile takes care of the rest.
– GI Office Manager

Learn how Mobile is providing office-based procedures in the era of COVID-19 in this video featuring Dr. Meghan Tadel.

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